Glynnis Ritchie

A seasoned designer of 10+ years, I'm a creative thinker with a passion for articulating and solving complex problems. I shape accessible experiences through intuitive workflows, strong visual design, and human friendly content.

Since 2012, I've led web and mobile projects from ideation to release with a focus on iterative delivery and cross-disciplinary collaboration. Available for remote or New Orleans-based projects.

Services

Case Studies

NewAperio

Naveon: Post-Acute Care

Product Design Sprint, Prototype, User Experience, Visual Design, Project Management

Naveon's mobile app helps patients, patients' families, and their Care Teams get to know each other, engage in important (and sometimes difficult) conversations, and stay connected even after discharge. The mobile app is powered by a web application where Care Teams can manage their patients' Plans of Care, define diagnoses, collaborate with other medical staff, and customize content patients see.

Rackspace

Encore Search

Research, Prototype, UX Design, CSS

Rackspace’s Phone Team answers calls and looks up account information to connect customers with specialists and account managers. We focused on simplifying outdated interfaces and systems used to locate customer data to reduce call time and improve customer experience.

MapStory

MapStory Composer

Research, User Testing, Strategy, Prototype, UX & Visual Design

MapStory helps users turn crowdsourced geospatial data into narrative, interactive, embeddable content that shows geospatial data over time. MapStory’s original Composer overwhelmed users with many options, steps, and an Research, unnecessarily linear process.

What My Peers Say About Me

I cannot say enough great things about working with Glynnis! She is an excellent manager of teams and a leader in everything she does. She has an amazing ability to communicate thoroughly, thoughtfully, and diplomatically in a way that makes everyone feel heard and understood. She makes team members as well as clients feel at ease knowing they are working with such an expert in everything from gathering project requirements, documenting processes, spearheading UX planning efforts, or doing interactive design.
–Christine Maggi, Senior Product Designer @ Thistle
Glynnis is one of the most valuable, most effective people I’ve had the opportunity to work with. As a UI/UX specialist, Glynnis continually demonstrates an ability to help clients uncover the nuances of their requirements while being a strong advocate for the end user. Her design decisions always appear thoughtfully considered across the spectrum of aesthetics, usability, accessibility, and brand/message consistency.
–Nicholas Scheurich, Lead Developer @ NewAperio
When the team would find itself lost in the weeds on an issue, Glynnis always knew how to pull us back, reorient ourselves, and refocus on how a problem actually affects our users.
–Jay Parlar, Senior Software Engineer II @ CrowdStrike
Whether she is designing or developing, Glynnis raises any team’s level of expertise. Her ability to communicate the key issues in difficult client situations is spectacular.
–Amy Unger, Staff Software Engineer @ GitHub
Glynnis is a rare force in a design environment. She has a solid eye for aesthetics, is engaged and informed of current trends, and thoroughly understands traditional design principles—all while keeping perspective on technical considerations. Constructive critique is a rarity in this industry and Glynnis excels at endorsing a healthy environment for collaborative discussion. This skill makes her someone I've frequently consulted with on my ideas, concepts, and designs.
–Eric Weidner, Senior Product Designer @ HashiCorp

Say Hi!

Have an exciting new project or idea? Let’s build something awesome together. I love hearing from potential partners. Don’t hesitate to get in touch.